Highline Customer Service

Highline Water District is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements.
If you have lost your job due to the Covid-19 pandemic and having difficulty paying your water bill, please call our office to make payment arrangements, or further help may be found through other King County Resources.
Find further information in Governor Inslee's Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services.
For bill assistance information contact the Utilities and Transportation Commission Consumer Hotline: 1-888-333-WUTC (9882) or consumer@utc.wa.gov.
Our friendly Customer Service representatives are here to help you with all of your water service needs between the hours of 7AM and 4PM Monday thru Friday
Need help outside of business hours? Access your Highline Water District account, pay your bill online, print current and past receipts and keep your account up to date with our online account management system.

Please read our delinquent Account Payment Plan.



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