Highline Customer Service

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Highline Water District is committed to keeping our customers connected to essential services during the COVID-19 pandemic emergency. If you are experiencing hardship as a result of the COVID-19 pandemic, you may be eligible for support, including long-term payment arrangements.

If you have lost your job due to the Covid-19 pandemic and having difficulty paying your water bill, please call our office to make payment arrangements, or further help may be found through other  King County Resources.

Find further information in Governor Inslee's Proclamation 20-23, pertaining to Utility Ratepayer Assistance and Preservation of Essential Services.

For bill assistance information contact the Utilities and Transportation Commission Consumer Hotline: 1-888-333-WUTC (9882) or consumer@utc.wa.gov.

 Our friendly Customer Service representatives are here to help you with all of your water service needs between the hours of 7AM and 4PM Monday thru Friday

Need help outside of business hours? Access your Highline Water District account, pay your bill online, print current and past receipts and keep your account up to date with our online account management system.


Here to helpWe are here to help with any of water service needs at 206-824-0375.
Having trouble paying your bill during the Covid 19 crisis?
Please read our delinquent Account Payment Plan.
Pay your billOnline, In Person, by mail or by phone, we offer many flexible payment options for your convenience.
Have an after hours water service emergency?Report water service emergencies promptly, call 206-824-0375 and follow prompts to reach our on-call personnel.
Before you digAccidentally breaking a line can be costly for you. Save the headache, schedule a locate service by calling 811

Lowering your water costs

Conservation There are many ways to conserve water. Most ways are free or inexpensive. Even those that cost you money initially will pay for themselves with utility savings in just a few years. Ways to conserve
Incentives Utilities participating in the Saving Water Partnership offer financial incentives for Owners/Managers of Apartments and Condos, Industrial & Commercial Customers, and Residential Customers
Learn To Shut Off Your Meter Watch our short Video. How to check your meter or view instructions as a printable document.
Contact Us

Highline Water District
23828 30th Ave. S.
Kent, WA 98032
Phone: 206-824-0375
Emergency: 206-824-0375
FAX: 206-824-0806
Hours: M-F 7:00-4:00

Contact Page

Ways to Pay
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  • Checks
  • Cash